Umbrella Protects Us From More Than Rain
January 11, 2023

Umbrella Protects Us From More Than Rain

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

We've been using Cisco Umbrella since before it was acquired by Cisco. It's been a fantastic addition to our team in order to help in blocking / avoiding nefarious and/or questionable sites, or sites that don't fit within our business use guidelines. We provide team member's the ability to access approved sites, request whitelists, and avoid visiting sites that could potentially introduce malware or the like. We really appreciate how the solution works off-network unlike a hardware/appliance solution, especially in a hybrid environment we find ourselves in where more and more computers are running from uncontrolled networks.
  • Website Filtering
  • Group Membership Whitelisting
  • Off-network functionality
  • Reporting
  • Haven't encountered anything of note yet.

Do you think Cisco Umbrella delivers good value for the price?

Yes

Are you happy with Cisco Umbrella's feature set?

Yes

Did Cisco Umbrella live up to sales and marketing promises?

Yes

Did implementation of Cisco Umbrella go as expected?

Yes

Would you buy Cisco Umbrella again?

Yes

  • Protected our Information / Data
  • Protected our Assets
  • Avoided NSFW sites from coming up on our user's monitors
As mentioned previously, our endpoints are completely protected from undesired browsing while both on-net (through use of the virtual appliance to process all DNS requests) and off-net (through use of the client). We run a VA (Virtual Appliance) with failover in each of our physical offices ensuring peace of mind that our network is always secured.
The client has since been integrated with Cisco's AnyConnect client and we are able to integrate the service within our Cisco Firepower Management Center. The integration with Active Directory provides us easy to manage user groups and settings, reporting of 'who' did 'what', and our I.T. Team has peace of mind since we access the admin portal integrated with our SSO and MFA provider, Cisco DUO.
On the odd occasion where we have had to reach out to support, we have found them quick and responsive.
While we rely on our hardware security solutions to protect our networks, we lose a great deal of 'control' when corporate assets (computers) are taken off network. Whether users are travelling, accessing their computers from home or their favourite coffee shop, we have confidence that Cisco Umbrella is working behind the scenes to help protect our environment and information.