Webex Teams -- shortens the distances!
October 29, 2019

Webex Teams -- shortens the distances!

Carlos Benitez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Teams (formerly Cisco Spark)

Inmobiliaria Vinte has a presence in various states of the Mexican Republic, with Webex Teams we have managed to optimize meetings since it allows us to connect different sites through the application in a matter of seconds. Some of the great features of Webex are the excellent audio and video quality, screen-sharing , as well as the ability to create webinars.

We have divided the different areas into groups, allowing us to be in constant communication anywhere and at any time, whether through video calls, phone calls and / or chat.

Another benefit that we managed to acquire thanks to webex, is in our Human Resources department, where on many occasions interviews have been done through the application.
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Inmobiliaria Vinte cuenta con presencia en diversos estados de la Republica Mexicana, con Webex Teams hemos logrado optimizar tiempos, ya que nos permite unir diferentes sitios mediante esta aplicacion en cuestion de segundos, tomando en cuenta que la calidad de audio y video son excelentes, permite compartir pantalla, crear webinars.

Hemos seccionado por grupos las diferentes areas, con lo que nos permite estar en constante comunicacion en cualquier lugar y a cualquier hora ya sea traves de videollamada, llamada telefonica y/o chat.

Otro beneficio que logramos adquirir gracias a webex, es en nuestro departamento de Recursos Humanos, donde en muchas ocasiones se han hecho entrevistas a traves de la aplicacion.
  • High quality audio and video | Calidad de Audio y Video
  • Wireless and wired screen sharing
  • The app is easy to use and implement | app de facil manejo e implementacion
  • The end user is limited to creating conferences with a max of 3 participants | Limita al usuario final a solamente crear una conferencia con 3 participantes
  • It can be confusing to create teams and spaces | Confusion al crear equipos y espacios
  • Constant problems in detecting nearby videoconferencing equipment | Problemas constantes en deteccion de equipos de videoconferencia cercanos
  • Time optimization | Optimizacion de tiempo
  • Savings on transfers | Ahorro en traslados
  • The internet is not strictly indispensable since meetings can be joined through a phone call | No es estrictamente indispensable internet ya que se puede unir a traves de llamada telefonica
  • Cisco Webex Meetings
  • Cisco Meraki MR Series
  • Cisco Meraki Wireless Access Point
  • Cisco Meraki MS Switches
Optamos por elegir Webex Teams por su facil manejo, practica implementacion, conectividad variada, asi como las herramientas adicionales que opera como chat, equipos y espacios
There are definitely few errors that come up in the app, it's not free from bugs - which has led us to have some contact with support. The support team has always provided us with detailed information to correct the problems presented. Sometimes we managed to solve it through self service help on the support site (FAQ's).
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Definitivamente son pocos los errores que llega a presentar la app, sin embargo, no esta libre de fallos, lo que se ha contactado poco al area de soporte, el cual nos brindo informacion detallada para corregir los inconvenientes presentados, en algunas ocasiones logramos solucionarlo a traves de las preguntas frecuentes

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

The best scenario where webex teams works is undoubtedly in the connection of CISCO videoconferencing equipment in conjunction with the webex application, where it allows you to use various tools.
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El mejor escenario donde trabaja webex teams sin duda es en la conexion de equipos de videconferencia CISCO en conjunto con la aplicacion de webex, donde permite utilizar diversas herramientas