Cision Review
Updated May 14, 2021

Cision Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Analytics
  • Distribution (PR Newswire)
  • Insights
  • Media Database
  • Monitoring

Overall Satisfaction with Cision Communications Cloud

We use it to monitor media hits and seek out specific publications relevant to our industry, then pitch ideas to them. It's a good way to help us find publications to reach our core audience that we never knew existed. It's a great way to help us position our company as thought leaders within the industry.
  • Media monitoring.
  • Media searches.
  • Social monitoring.
  • Better geographical searches.
  • Require more HARO details.
  • Require more Ed Calendar details.
  • Estimated publicity value.
  • Estimated reach.
  • Reached unknown publications.
We picked it because of ease of use and we picked it because it has the largest media database.

Do you think Cision Communications Cloud delivers good value for the price?

Yes

Are you happy with Cision Communications Cloud's feature set?

Yes

Did Cision Communications Cloud live up to sales and marketing promises?

Yes

Did implementation of Cision Communications Cloud go as expected?

Yes

Would you buy Cision Communications Cloud again?

Yes

It's a good tool to help find trades and specific publications to best help reach our audience. It makes all the difference in looking for new publications that reach our core audience within our industry. It helps us position ourselves as thought leaders within our industry and on a global stage.

Transition from TrendKite to Cision Communications Cloud

Not only does my account representative get involved with my usage, but also specialists in various areas of the platform are active to ensure we're getting the most effective and accurate media monitoring possible. They also offer the one on one development necessary to make sure we're getting the most out of this platform.

Using Cision Communications Cloud

2 - We're both in marketing and public relations.
We don't need someone for this role - Cision offers all the support we need.
  • Media monitoring
  • Social media monitoring
  • Media searches
  • Find new publication
  • Monitor media
  • Measure impact
  • Media monitoring
  • Impact measurement
  • Distribution
The ease of use and their willingness to work within our budget.

Evaluating Cision Communications Cloud and Competitors

Yes - Meltwater - we were working mainly based on budget.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Price, product features, product usability, product reputation and prior experience with the product were the most impactful part of our decision.
We wouldn't change it at all. The evaluation process worked and we ended up with the best product and were able to make it meet our budget.

Cision Communications Cloud Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
This is not applicable here.
When I first came on board with my employer, Cision offered excellent support and provided no cost one-on-one training to make sure I understood the features and got the most out of the product.

Using Cision Communications Cloud

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
None
  • Media monitoring
  • Press searches
  • Tracking
  • Press searches
It's an easily accessible and user friendly platform.