When we are bogged down we ClickUp!
July 13, 2022

When we are bogged down we ClickUp!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We have been able to consolidate so many different systems and disconnected workflows through our adoption of ClickUp. We are able to manage our contracts, financials, and reporting workflows. Where personnel is concerned we utilize dashboards to monitor turnover, retention, and recruitment success rates as well as maintain tables of sortable personnel information. Adding automations has allowed us to ensure position-specific training and certification are happening within the required timeframes. We also use ClickUp to centralize project management and high-level topic tracking for my executive team in one place, allowing greater collaboration and awareness of department focus. Routine processes such as purchase requests, help desk tickets, and other work orders all have their own areas where we can monitor progress from start to finish. I appreciate the frequent updates and innovation, it is rare to find a platform that is innovating to support us as fast as our industry is changing!
  • Integrated, flexible automations
  • Various views to support a variety of process needs
  • Dashboard functionality needs to be improved, still has some bugs and limitations on what can be brought in and compared.
  • Time savings!!! Hours are saved by communicating on issues as a team within a task instead of searching for random disconnected email threads.
  • Automations has literally saved us is FTE.
We have a space designated for executive team coordination, dashboards pull tagged items into to create various meeting agendas and keep everyone informed, and efficient.
My biggest issue in the past has been with multiple versions of outdated or incorrect spreadsheets and processes that I didn't even know existed in our organization. ClickUp provides one spot for us to work out of replacing many of these, along with other disconnected workflows created through a Google Form feeding another secret spreadsheet somewhere. Here a ClickUp Form can be accessed anywhere via a link and when completed a task is automatically created in a clear, intended location that is understood and easily monitored and maintained.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I think it is extremely well suited as a ticketing system to track orders, etc. The only area that I have not been able to utilize ClickUp fully would be in trying to use the tables view as a substitute for complex spreadsheet work in excel.

ClickUp Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
3
Scheduling
6
Workflow Automation
9
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
4
Email integration
4
Mobile Access
4
Timesheet Tracking
Not Rated
Project & financial reporting
8