ClickUp has brought our team together to be more productive
August 25, 2023

ClickUp has brought our team together to be more productive

Laura Devine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

Our department uses ClickUp to track tasks and organize large workshops for a team of 13 people spread over 3 countries and 4 time zones. We needed to be able to communicate well and have consistency with our workshops. It has also been invaluable for managing multi-week projects involving many people.
  • Allows lists to be saved as templates for repeating a process.
  • Notifications can be finely tuned to match the level of need per person.
  • It's easy to make bulk changes like assignments.
  • Provides a place to communicate on a project or task without needing email.
  • Provides many different view options with further personalization available.
  • Everyone on the team needs a full license to really function. We thought some people could get away with guest licenses, but that was not feasible. The options the "guests" had were different, and it frustrated them which slowed down user acceptance.
  • It's too easy to create a task and not save it when you think you did.
  • The recurring tasks settings are clunky, or I'm just not getting it yet!
  • Saves time and confusion about who is responsible for a task.
  • Increased clarity on individual steps
Collaboration has been one of the main benefits of ClickUp to our team. Because we have staff on both sides of the U.S., in the Philippines and in Kenya we need to communicate in other forms than face-to-face. We created a communication charter that made it clear we can assign each other tasks and it is not seen as offensive. Directly assigning a task saves time--no need to send an email asking if someone has time to do a task. All the detailed instructions and progress notes toward a task are kept within the same task or subtask.
No more spreadsheets with tasks. The list and task templates work much better.
The team lead can look in one place to see team members' work loads. She had NO visibility into this information before.

In my opinion, ClickUp is so much more powerful. We really needed the calendar feature to combine with the tasks. Planner had no way to do recurring tasks so we had to re-input annual events. Because ClickUp has the board view (among others) people can get the same type of look as Planner or Trello, but others on the team can use that same information and view it in a totally different way that works best for them. Planner just wasn't powerful enough for us.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I think it works great for recurring complicated events. One example is a workshop where the same types of tasks always happen such as getting a venue, putting together participant lists, etc.

I used it for tracking the progress on a merchandise order. I was able to have a detailed description, links to the samples, copies of text chats, status updates, all in one place. It eliminated so many emails.

ClickUp Feature Ratings

Task Management
9
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated