Concur is great for employees and supervisors alike!
Updated November 18, 2020
Concur is great for employees and supervisors alike!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Concur Travel and Expense
Our entire organization uses Concur to manage all travel and business expenses. Each individual user manages her/his own expenses each month, uploads receipts, codes appropriately, reconciles expenses, then submits for approval to each corporate-level supervisor. Travel, related expenses, and other project expenses are further reconciled against project budgets.
- All travel and expenses are easily managed both online and via the mobile app.
- Multiple project codes and budget line items can be added and revised per user, which allows for accurate billing.
- Year-to-date reports provide history of expenses, making budget reconciliations more efficient.
- I've not encountered any challenges with Concur thus far.
- Definitely, auditing of financials for both internal and external partners is simplified with regard to travel and work-related expenses.
- Employees are able to submit travel and project expenses daily (if desired), with reimbursement every two weeks (approximately) which is a true benefit to both employees and managers.
- Having a single platform for organization-wide travel and expense management reduces duplication of efforts by supervisors, and allows for quick turnaround for the finance department.
Prior to our utilization of Concur Travel and Expense, our organization was bogged down by use of separate systems for managing expenses: petty cash, independent travel management sites (TripAdvisor, CheapTickets, etc), and some aspects of Blackbaud. This was both untimely and inaccurate, resulting in frustrations across the organization; employees, supervisors, and our financial department alike. Concur appeared both comprehensive, user-friendly, and cost effective.
Concur Travel and Expense is currently integrated with PowerPlan for budget management. With PowerPlan, expenses from Concur are directly linked and calculated, and it provides real-time budget vs. revenue reporting. Once all expenses are recorded and approved in Concur, supervisors are able to view all employee expenses across the project, across multiple projects, and for varying project funding periods.
Concur Travel and Expense has allowed for one single-point of entry and management for both travel and employee expenses. The mobile app is particularly useful in daily management of expenses, uploading of receipts, and tracking mileage which makes the approval process smooth and painless for leadership. Frequent vendors, reward programs, and frequent travel groups are all managed in Concur which is an invaluable benefit.
Employees are able to worry less about managing multiple receipts, quickly arranging for travel, and when they will be reimbursed; so they can focus more on direct service and meeting project objectives (which is what both employees and supervisors really want!). Administrative assistants are more effectively able to manage travel and expenses for leadership, which minimizes time spent on corrections, revisions, or delays in travel and reimbursement.
SAP Concur Attributes
Do you think SAP Concur delivers good value for the price?
Yes
Are you happy with SAP Concur's feature set?
Yes
Did SAP Concur live up to sales and marketing promises?
Yes
Did implementation of SAP Concur go as expected?
Yes
Would you buy SAP Concur again?
Yes
- Adding in all rewards accounts for the various airlines, hotels, etc
- Having these "perks" applied to your travel automatically
- Having travel and expenses added to calendar, if needed
- Not really cumbersome, but it does take a minute to upload receipts from your phone; but much quicker than email/scanning.
More timely submission of travel and expense reports; fewer discrepancies in these reports; reduce training time on using this app for new hires.
Product Benefits
- Mobile app! The convenience of being able to upload, code, submit and approve remotely is the best feature.
- Review, editing, and approval of other reports is quick, self-explanatory, and immediate.
- MS SharePoint
- Visa credit
Easy integration which communicates overall access and by whom, total expenses per billing code and compared to available budget, overall monthly and annual budget tracking to both the user and the supervisor/employee. A great tool for reliable and ready-use.
Definitely, implementation of Concur Travel and Expense has improved productivity by providing accurate billing reports (both for budget management and auditing purposes), improving productivity (less time spent on administrative tasks), and ease of report submissions for timely reimbursement of employee expenses.
Have not used any others, Concur meets our needs.
By attending onboarding training at the onset, use of Concur Travel and Expense went much more smoothly, absolutely. Learning as you go is not recommended for this product. There are lots of details up-front which allow for most effective use of this product, so invest in the support services upon implementation.