Overall Satisfaction with ConnectWise Control
I use connectwise control to keep costs down for customers who purchase IT support from me. It prevents travel, which lowers the cost to my customers.
- Remote control of users' computers very easy to establish.
- Integrates with Freshdesk for ticket tracking.
- Price is right!
- If the price went down, that wouldn't hurt my feelings.
- I make money with this product. It pays for itself monthly. What more do you want?
It's the most affordable remote support tool I've used that has the feature set I need. PCs and Macs with an easy to access client interface. I have some older customers, and the ability to connect using different methods is wonderful.