ConnnectWise Rocks. 'Nuff Said.
November 27, 2018
ConnnectWise Rocks. 'Nuff Said.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use it through the entire organization from marketing to customer service to production and anything else. We are a small organization and it let's us 'be' with each other quickly and effectively, as well as accessing info from our always on remote computers. It is super easy to use so there was zero learning curve.
- Instant connections between users
- fast connection to a customer computer to solve issues
- In the field connections from 'devices' like cell phones. I have been Hiking with my dog and been able to see issues at the office in a flash. Fantastic.
- It is not as 'intuitive' as I would like it to be - mainly for setting up a customer with it - I always have to 'remember' how to use it
- The Video view through the remote person's cell phone should be released to everyone - for all packages. I tried it, fell in love, and then found out that it was just a trial, (bummer) and that it wasn't actually part of the type of package we purchased. It is a very strong tool. I can see a million uses for it.
- It allows us to work remotely with great ease, and it is much easier to operate than other 'similar' apps.