Great Value for the Money - Game Changing for Staff Managers
Overall Satisfaction with Deputy
We use Deputy to manage schedules among our four retail locations. Deputy is helpful because now our staff can sign in via the app if they are traveling among stores; they aren't tied to a physical time clock at one location. They also have the most updated schedule and don't have to go open an e-mail to see any changes made to a spreadsheet schedule like [they] used to do. We also use Deputy to send notifications and announcements including attachments. Deputy gives our staff the ability to message one another via the app, without having to share everyone's contact information with one another.
Pros
- Employees have their most updated schedule at all times.
- Deputy shows me how much I am spending in wages per scheduled week.
- Deputy allows us to not be tied down to a specific computer when making schedules.
- Deputy allows our staff to interact with one another via the app without giving out personal contact information.
- Deputy helps us keep track of paid and unpaid leave.
Cons
- Many settings that normally pertain to a location should be customizable per user.
- Deputy should have customizable fields built into the People page and the ability to upload attachments to each person's account.
- Each profile type (supervisor, location manager, etc.) should have more customizable settings such as removing costs from view. Sometimes we want someone to have higher access to things, but not be able to view costs.
- Mobile could use a couple more features, such as publishing all shifts for the week as opposed to a single day at a time. Or more access to the people function to make changes and updates to pay rates or employee type, for example.
- Deputy saves time each week on schedules and communication with real time alerts to the staff.
- Deputy helps us know exactly what we are spending on labor each week that we make schedules.
- Deputy helps our staff maintain schedules efficiently especially when there are changes made throughout the week for various reasons.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes
Comments
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