Dynatrace - Good for infrastructure and overall monitoring, need to work on reports, synthetic monitoring and custom dashboards
February 06, 2020

Dynatrace - Good for infrastructure and overall monitoring, need to work on reports, synthetic monitoring and custom dashboards

Himanshu Agarwal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

It's currently being used across multiple applications and infrastructure levels across the company. Dynatrace is used to address utilization issues, network issues, and traffic issues. Dashboards, alerting and reports help the users to form a perspective on various business cases, get into the hotspots, service flow and purepath and discover the root cause of the problem being reported.
  • Technical customer chat service
  • Great segregation of host, process groups and services
  • Dashboards
  • Reporting
  • Positive to explore issues during Thanksgiving season from a retail perspective
  • No Reporting available for management to be sent
Catchpoint is better for synthetic monitoring, while Dynatrace is better for overall RUM, application and infrastructure level monitoring.
I would highly rate it because their customer chat service is readily available, please never change that.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is good for discovering infrastructure related issues and application traffic related issues, but cannot be used for synthetic monitoring, customized dashboards and customized reports.

Dynatrace Feature Ratings