Dynatrace - Good for infrastructure and overall monitoring, need to work on reports, synthetic monitoring and custom dashboards
Overall Satisfaction with Dynatrace
It's currently being used across multiple applications and infrastructure levels across the company. Dynatrace is used to address utilization issues, network issues, and traffic issues. Dashboards, alerting and reports help the users to form a perspective on various business cases, get into the hotspots, service flow and purepath and discover the root cause of the problem being reported.
- Technical customer chat service
- Great segregation of host, process groups and services
- Dashboards
- Reporting
- Positive to explore issues during Thanksgiving season from a retail perspective
- No Reporting available for management to be sent
Catchpoint is better for synthetic monitoring, while Dynatrace is better for overall RUM, application and infrastructure level monitoring.
Do you think Dynatrace delivers good value for the price?
Yes
Are you happy with Dynatrace's feature set?
Yes
Did Dynatrace live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dynatrace go as expected?
Yes
Would you buy Dynatrace again?
Yes