EZ Texting is a great business tool!
March 03, 2020
EZ Texting is a great business tool!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with EZ Texting
We use EX Texting to send mass messages to our passengers regarding their reservations. We export our customer data via a CSV file and upload it to EZ Texting based on the route they have booked with us. It allows us to communicate quickly to many customers (primarily college students) at once.
- Upload Contacts
- Keywords
- Mass communication
- Account lockout
- Full functionality on smartphone app
- Increased productivity
- Improved communication
- Kept customers at ease
EZ Texting is very quick. So quickly, that our account was locked within 24 hours of starting our account as they were worried, we were sending spam. I had to make an emergency call in the night to get our account unlocked. That was a bit unsettling, but I can understand why they have such a procedure in place for new accounts. I would have preferred to have the options upfront though to “pre-verify” so we wouldn’t have hit that bump in the road.
We had our account set up and sent texts within an hour. Extremely user-friendly. The interface is very straightforward.
We only use MMS texts to be able to send longer messages.
We have not used another platform.