Gong review
March 21, 2022
Gong review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
Gong is a great tool for our organization as it allows us to reference back to customer calls and learn from them. It also helps me when prepping our Solution engineers for technical conversations as I can revert back to shorter calls I had with the customer and better be able to prep them. It also brings more credibility from JFrog as the customer feels we know their use case. Additionally, we are able to share our calls with our customers and allow them to also look back at what we discussed and any best practices we've recommended for them.
- Shows percentage of how much you spoke in meetings
- Easy to share recordings with customer
- Easy to use
- AI showing results from calls - Filler words
- Topics discussed are often cumbersome and not clear
- Positive for me as a sales rep
- Do not have actual numbers to share, but it does make a positive impact on generating more revenue for the company.
Gong does provide actionable insights because it allows you too reference back to customer calls and understand where the opportunities lie. Sometimes I cannot take notes quickly enough and having the recording allows me to reference back and learn from them/take action.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes