I won't work at a company that doesn't provide Gong to their reps
July 10, 2023

I won't work at a company that doesn't provide Gong to their reps

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

I've used Gong for the past 3 years to get feedback on calls, learn from my team members, gather helpful insights from calls, and manage my pipeline.
A lot of times, I don't have enough time to take as detailed of notes as I'd like. Gong completely eliminates this issue by not only recording calls but also pointing out action items I mentioned, key points the prospect said, etc. Gong also identifies risks in my pipeline to help me better manage it and win more deals.
  • Identifies keywords and action items on calls
  • Identifies risks in my pipeline
  • Provides insightful blog posts with tips and tricks for selling
  • Gong logs me out way too quickly. I'm not sure if that is just my company, but sometimes it feels like I'm logged out after 15 minutes and it's frustrating to keep logging back in
  • Gong saves me time by showing me exactly what I told a client I would send them after our call
  • Gong saves me time by taking notes that I can input into Salesforce
  • Gong warns me about potential deal risks
Gong is very user-friendly. The dashboard isn't overwhelming and all of the tabs make sense.
Gong let's me know when deals are at risk. I will say that Gong can be a bit dramatic sometimes when saying that deals are at risk. But it allows me to have deeper insight into what's going on to prevent risks down the road.
I haven't used this function.

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

I think Gong works for any department at a company that has remote calls often.