Couldn't live without Gong.io!
Updated December 20, 2019
Couldn't live without Gong.io!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
Gong.io is just being used by our sales team. We're using it to record calls, better understand what top reps are saying, and benchmark our conversations against others on our teams.
Pros
- Recording - automatically enters all of our conversations on SalesLoft, Google Hangouts, or GoToMeeting
- Transcripts calls - breaks down important topics that were discussed
- Identifies when the prospect is taking VS sales representatives and gives us insight into how to improve our calls
Cons
- Coaching can be a little confusing
- Increased consistency on the sales floor.
- Helps us learn new sales tactics from peers.
- Accountability. Managers have a stronger understanding of our conversations with clients.
Gong.io is a much easier solution to use. Smoother sales process as well.
We generate reports that highlight benchmarking against sales reps and help with understanding statistics.
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