As good as it gets!
March 05, 2020

As good as it gets!

Spencer Sargent | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

It is used by the entire sales organization to call prospects and customers as well. In the Sales Development Department, it is used to cold call and call on warm leads. The account executives use it to run demos. It makes the day-to-day so much more easy and efficient. I can't imagine doing this job without Gong.
  • Records calls.
  • Sends you recorded calls quickly.
  • Allows you to seek feedback from managers.
  • Randomly disconnects at times.
  • Positive ROI cases for prospects.
I haven't yet had a big issue but I do know that the support team is there when I need them.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Well suited for cold calls and qualification calls.