Gong.io can improve your sales and customer success immensely!
February 10, 2022

Gong.io can improve your sales and customer success immensely!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong.io allows us to record and review our business meetings with prospects and current customers. It is an incredibly great tool for intelligence that we can utilize for pre-sales/pre-meeting reviews. It allows us to easily find talking points, follow-ups, pain points and also share the call outside of our organization. I use it primarily to review before meetings with clients.
  • Recording keywords
  • Transcription
  • Recording of video
  • Integration with G-Suite and Salesforce
  • Better sharing options
  • Keyword recording
  • Video recording
  • Transcription
  • Positive: Feedback loop to our product team is much easier to attain
  • Outreach
The transcription/recording tools in Gong.io have been stronger from what I have seen.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Well suited for sales and customer success managers who want to keep organized with their prospects/customers when it comes to meetings and follow-ups. Notes no longer have to be taken in detail as this will cover it for you.