GoTo Webinar provides a seamless experience, but lacks brand customization
June 10, 2022

GoTo Webinar provides a seamless experience, but lacks brand customization

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Webinar

We used GoTo Webinars for training, webinars, virtual roundtables, etc. This platform became especially beneficial during COVID as most executives and customers were remote and we could no longer host in-person events or travel to our customers' offices for in-person training. This also allowed one platform for a global team. We had employees in APAC, EMEA, and North and South America.
  • Integration into Hubspot and SFDC for seamless tracking
  • Easy to use back end for event hosts, speakers, etc
  • Global reach for teams across different countries and time zones
  • Ease of use for executives in the financial sectors whose security walls block other vendors like Zoom and Teams
  • The ability to customize and brand the registration page more
  • The ability to customize and brand the actual virtual event environment while the webinar is occurring
  • Ability to customize registration confirmation and event reminder emails
  • We were able to reach customers and leads who were remote during COVID
Easy back-end experience. Straight forward, even for that not tech-savvy
Our target audience is within the financial sector and we struggled with security walls blocking their access to join Zoom or Teams meetings. ON24 seems to be one level up from GoTo Webinar when it comes to customization and a better UX. My new company now uses ON24 because of these two reasons.

Do you think GoTo Webinar delivers good value for the price?


Are you happy with GoTo Webinar's feature set?


Did GoTo Webinar live up to sales and marketing promises?


Did implementation of GoTo Webinar go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Webinar again?


Well suited for a team that wants a straightforward easy-to-use online webinar platform. You can host as many webinars as you would like as long as they do not overlap. Not well suited for a company that was streamlined, and branded UX experience from beginning to end. The capabilities are pretty standard for GoTo Webinar, especially for the registration page.