Fantastic web analytics tool that does what it promises.
Updated November 23, 2022
Fantastic web analytics tool that does what it promises.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
In our scope we mostly use Heap for identifying and fixing issues. Heap allows us to have immediate insight in all our user behavior by analyzing each step they take on our web domain. If a specific step performs less well, Heap will show us exactly where the performance dropped and why.
- Analyze funnel behavior.
- Watch replays of user sessions.
- Extract data sets on specific user actions.
- More intuitive interface for session replay.
- Make it easier to perform different time comparisons within funnels.
- Offer a cheaper price plan.
Heap was the clear winner in our comparison as it had a clear interface which allows for easy graph and table making. The best part of Heap is that it saves each and every action performed on all of our webpages. Even if a certain event is not defined, it can still be created for later use as the underlying data is not lost.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes