Gain a heap of insight with Heap.
October 26, 2022
Gain a heap of insight with Heap.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Growth
Overall Satisfaction with Heap
I use Heap to measure traffic and patterns for our product documentation website. Our analysis aims to find out how we can better serve our users, what information is highest in demand and how far users get into product tutorials, and what they do next. Heap has so far simply been awesome to use!
- It's easy to add more measures using the Visual labeling.
- We can keep our data private.
- It's easy to build new charts.
- Firefox support would mean a lot to my team.
- It could be cheaper.
- We've found bugs during updates in charts.
We evaluated Heap against Mixpanel but realized that Mixpanel was a non-starter for us. (Kudos to their sales rep, who quickly identified this and told us.) We inherited a Google Analytics implementation but have since had to stop using it due to GDPR restrictions.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes