You should definitely use heap to take data driven decisions!
October 31, 2022
You should definitely use heap to take data driven decisions!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
We use heap in our team to understand
- what's the most frequently done actions by the users of a specific cohort
- how much traction a feature gets after being launched in the first few days
The data derived with heap gives us clarity to make business decisions for both projecting as well as positioning anything in the product
- what's the most frequently done actions by the users of a specific cohort
- how much traction a feature gets after being launched in the first few days
The data derived with heap gives us clarity to make business decisions for both projecting as well as positioning anything in the product
Pros
- Heap gives us clarity on the behaviour of the cohort analysing
- The events creator plays a big impact because we can pretty much create anything and everything in product as events and track the trend of usage
- The numbers derived on heap gives us clarity on the traction and helps us in strategizing activities that help derive better numbers for the business
- The funnel view helps in clearly understanding where the dropouts are, for each and every step
Cons
- functionality wise - heap is pretty good. Would love to see more usecases with videos as examples on the support portal. This will help when the user is figuring out the tool on their own
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes
Comments
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