Your time matters with HotSchedules
May 05, 2017

Your time matters with HotSchedules

Carolyn Tsourakis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

We use only HotSchedules for all employee scheduling. We also use it for communicating between management and to forecast labor costs. After 9 years, HotSchedules has become invaluable to our organization and we encourage all new employees to become fluent in its processes.
  • Employee interaction- they have control over their own trades
  • Schedule writing- it makes scheduling easy and time efficient
  • They could be integrated with more POS systems- most exclusively REVEL.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Slow Initial Response
I hated When I Work!!! It was so difficult to maneuver between schedules and after the ease of HotSchedules, it became frustrating.
We have only used HotSchedules at my business for employee scheduling. I find it to be nearly perfect for our current needs.