Overall Satisfaction with HotSchedules
We use only HotSchedules for all employee scheduling. We also use it for communicating between management and to forecast labor costs. After 9 years, HotSchedules has become invaluable to our organization and we encourage all new employees to become fluent in its processes.
- Employee interaction- they have control over their own trades
- Schedule writing- it makes scheduling easy and time efficient
- They could be integrated with more POS systems- most exclusively REVEL.
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success | Slow Initial Response |
I hated When I Work!!! It was so difficult to maneuver between schedules and after the ease of HotSchedules, it became frustrating.