HubSpot - best software ever!
Updated November 24, 2015

HubSpot - best software ever!

Andreas Westerlund | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • COS
  • Sidekick
  • CRM

Overall Satisfaction with HubSpot

HubSpot is the best thing that has happened to me. I started off using HubSpot's Marketing Grader tool (which I love). Then I completed the Inbound and Design Certifications and after that I started using HubSpot full-time. The products are all great. Sidekick is a great tool to use even for personal use (and it's FREE). But when you use Sidekick and the CRM system (also free)… it's just great.


I've been using Drupal, Joomla and WordPress for the past ten years and I didn't really like them. When I tried the HubSpot COS I was sold. It's so easy to use and beginner can build beautiful sites without any problems. The tool is quite new, so there are still some improvements that need to be done (and I'm sure they will get it soon). Personally I would like a search module that isn't Google's search (this isn't that big of a problem and most users don't event notice this). Also, translation plugins could be a big plus. And for the marketing side - there isn't much to say. Everything works great. Hands down it’s the best all-in-one platform there is.

At the inbound conference in September they released a bunch of great new features as well. The one I have used the most is "content staging" - basically you stage your whole website in a "sandbox mode" and when you are done you can publish some or all pages at once. Really useful if you are doing a website redesign.

The "one-click-SSL" is also a great feature I love. Anyone that has tried to get SSL for their website on another platform know what a hustle it is.

  • Customer service
  • Communities
  • Development
  • Keeps on growing & improving month after month
  • Non-Google search module in COS
  • Translation modules in COS
  • International shipping for the HubSpot swag
  • Better customer service
  • ROI
  • Efficiency
I haven't really used any other products. I have tried Marketo and Pardot. Didn't like them.
Personally, I think it can be implemented on whatever. Inbound can be applied to everything and same with the HubSpot tools. There are new integrations available the whole time.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
10
Landing pages
10
A/B testing
9
Mobile optimization
10
Email deliverability reporting
9
List management
9
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
9
Calendaring
10
Social sharing and campaigns
10
Social profile integration
10
Dashboards
9
Standard reports
9
Custom reports
9
API
9
Role-based workflow & approvals
9
Customizability
10

Using HubSpot

1 - Just me, owner and CEO.
  • Get more leads
  • Get more conversions
  • Get more sales

Evaluating HubSpot and Competitors

  • Product Features
  • Product Usability
  • Product Reputation

HubSpot Support

Nothing to complain about, I get answers quite quickly. Not 10 because sometimes they don't know the answers.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Quick Initial Response
None

Using HubSpot

Great software, nothing to complain about.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None
  • COS
  • Sidekick