Overall Satisfaction with HubSpot
HubSpot is the best thing that has happened to me. I started off using HubSpot's Marketing Grader tool (which I love). Then I completed the Inbound and Design Certifications and after that I started using HubSpot full-time. The products are all great. Sidekick is a great tool to use even for personal use (and it's FREE). But when you use Sidekick and the CRM system (also free)… it's just great.
I've been using Drupal, Joomla and WordPress for the past ten years and I didn't really like them. When I tried the HubSpot COS I was sold. It's so easy to use and beginner can build beautiful sites without any problems. The tool is quite new, so there are still some improvements that need to be done (and I'm sure they will get it soon). Personally I would like a search module that isn't Google's search (this isn't that big of a problem and most users don't event notice this). Also, translation plugins could be a big plus. And for the marketing side - there isn't much to say. Everything works great. Hands down it’s the best all-in-one platform there is.
At the inbound conference in September they released a bunch of great new features as well. The one I have used the most is "content staging" - basically you stage your whole website in a "sandbox mode" and when you are done you can publish some or all pages at once. Really useful if you are doing a website redesign.
The "one-click-SSL" is also a great feature I love. Anyone that has tried to get SSL for their website on another platform know what a hustle it is.
Pros
- Customer service
- Communities
- Development
- Keeps on growing & improving month after month
Cons
- Non-Google search module in COS
- Translation modules in COS
- International shipping for the HubSpot swag
- Better customer service
- ROI
- Efficiency
HubSpot Marketing Hub Feature Ratings
Using HubSpot
- Get more leads
- Get more conversions
- Get more sales
Evaluating HubSpot and Competitors
- Product Features
- Product Usability
- Product Reputation
HubSpot Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Quick Initial Response | None |
Using HubSpot
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Quick to learn Convenient Feel confident using Familiar | None |
- COS
- Sidekick
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