HubSpot CRM Enables Our Company to Excel
June 01, 2021
HubSpot CRM Enables Our Company to Excel
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
Our sales team uses HubSpot CRM. It allows each user to keep all interactions with each customer in one place--contact info, company info, all email communications, documents shared with customers, purchase orders, deals, etc. It allows the management team to see how each sales rep is performing and enables forecasting based on the deal board.
- It captures all customer communications.
- It allows managers to see how sales reps are communicating with customers on a timeline.
- It allows for the creation of email templates to save users time and maximize professionalism.
- Users need to communicate with individuals that aren't just customers. The email integration is a bit frustrating in that everything can automatically be logged in the CRM or not. If you turn off automatic logging, you have to remember to tick a check box to log each individual email. It's easy to forget the check the box.
- It's provided transparency that we've never had before, enabling us to manage the sales team in a much more effective manner.
- Definitely increased efficiency of every sales rep!
- Increased ROI since reps are much more organized in their daily sales activities.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes