Item: HubSpot CRM
Rating: 8
Author: Daniel De La Fuente

Use Cases and Deployment Scope

HubSpot CRM has been very useful to organize all our sales deals and contacts, sequences are super useful however I wish I could do edit those sequences like a marketing user can, other than that HubSpot CRM really makes it easy for you to keep track of your tasks and sets reminders, unlike other tools such as Salesforce, HubSpot CRM is more complex, therefore as a user you need more training.

Pros and Cons

Sequences
Reminders
Sales Organization
Training
Contact Lists

Editing information in sequences

Return on Investment

I am able to understand how many people are opening my email
Great tracking of sales management

Usability

HubSpot CRM is more complex but at the same time its easier to understand how well done you are doing your job, Salesforce does not let you see email opening rates. HubSpot CRM is not that self explanatory, meaning that most if it you don;t learn it from clicking, you need to watch some of the training videos to understand

Alternatives Considered

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Salesforce CMS

Likelihood to Recommend

HubSpot CRM really helps you when you are douing a sales follow up, it will let you put some reminders and will let you see how many people are opening the emails, that really teall you how well your messages are being crafted or how many people you are able to reach, by keeping track of this you are able to understand what you need to improve

HubSpot CRM is great for sales follow up!

Overall Satisfaction with HubSpot CRM