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Great tech
March 06, 2024

Great tech

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it to automate and streamline the sales process. We can add prospects into sequences that automatically create follow-up tasks when we engage with them. We can also connect our email and LinkedIn accounts to streamline processes. It saves a lot of time and cuts down manual processes.
  • Automating tasks.
  • Saving time on manual tasks.
  • Making calls.
  • Sending emails.
  • Dialling back numbers that aren't saved as contacts.
  • Being able to call Middle East numbers.
  • More time to engage more prospects.
  • Easily able to track lost old opportunities to go back on.
  • Quick and fast, makes it easier.
It is much better because it has features that make it easier to prospect quickly and efficiently. Other CRMs that do not have these features can be very slow in comparison, and you have to stop and start all the time, whereas, with HubSpot, you can just keep going and going.
They are much faster and quicker for the purposes that we are using it. They are more clunky and disjointed whereas HubSpot has good integrations and work flows which makes the work faster and easier for us to carry out. The automatic task creation is particularly useful in comparison to them.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

When trying to prospect and reach prospects with content, information, and sales content, it is good as it always creates follow-up tasks for you to make sure that you don't forget to try and reach them. It can also automate your outreach and keep them in a sequence so you can easily jump from prospect to prospect.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10