HubSpot CRM - An Efficient, Effective, Revenue-Boosting and Time-Saving CRM
March 07, 2024

HubSpot CRM - An Efficient, Effective, Revenue-Boosting and Time-Saving CRM

Krista Zahtila | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM stands out for its effective sales tools, particularly in logging customer data and history. This feature equips sales teams with insights into customer preferences and engagement, enabling personalized approaches and improved relationships. Its user-friendly interface and seamless integration with other platforms enhance its utility, making it a go-to for businesses aiming to streamline their sales processes and boost company revenue. In summary, HubSpot CRM's focus on detailed customer insights and ease of use makes it a vital tool for optimizing sales strategies and achieving better outcomes.
  • Communication history
  • Tracking progress
  • To Do reminders
  • Should be able to clone a deal for repeated business in an effort to continuously track revenue.
  • One-click access to most common features, such as adding a new contact
  • Time management
  • Revenue growth
  • Better customer contact opportunities
More user-friendly than others and seems to have more advanced capabilities than the ones I have used in the past.
More capabilities for interfacing with other platforms. More capabilities for customer interactions and mass communications.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Hubspot CRM has helped me numerous times in following up with customers if they are not immediately ready to secure services. The reminder allows me to revisit our past conversations and follow up to see if the timing is more accurate for them to sign an agreement. The ability to log all attachments under a customer or a deal is convenient and minimizes my search time in my database of customer or company files.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
9
Interaction tracking
10
Case management
9
Call center management
9
Help desk management
10
Lead management
10
Email marketing
10
Task management
9
Billing and invoicing management
9
Reporting
9
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
9
Custom objects
9
API for custom integration
9
Role-based user permissions
9
Single sign-on capability
9
Social data
9
Social engagement
9
Marketing automation
9
Compensation management
9
Mobile access
9