A bundle of new ways of customer interaction!
November 08, 2021
A bundle of new ways of customer interaction!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Customer Advocacy
Overall Satisfaction with Influitive
Influitive is a great interactive platform to engage with your customers and convert them into advocates. It provides a varied range of personalization options and amazing templates to start a customer loyalty program. The customer support is great and provides prompt assistance. Influitive has helped us in building an engaged community that drives surveys, webinars, events, references, referrals, reviews, and more fun activities to keep the customers engaged even on social media platforms. It is handled by [the] marketing department but is a reliable source for various stakeholders where they need customer insights.
- Interactive
- User and Admin Friendly
- New features
- Mobile App for admin and user.
- The only drawback I see is they aren't able to hold the new updates for long and it creates a lot of issues with the hub, but these are resolved quickly and the good part is they're bringing something new frequently!
- Increased customer engagement
We're using it for advocacy and it brings a lot of benefits like customer engagement and retention.
Haven't used any
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Influitive go as expected?
I wasn't involved with the implementation phase
Would you buy Influitive again?
Yes