Insightly for CRM and Sales Management is a homerun!
Updated December 05, 2016

Insightly for CRM and Sales Management is a homerun!

Kate Shanley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Plus

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

We use Insightly every day to manage client information, track prospects through the sales process and to manage simple projects. Many of our team members work remotely, so we needed an easy to use cloud based application to ensure consistency across our company.

Pros

  • The tools available to build and track the sales pipeline are awesome. Inquiries from our website are automatically input as Leads, then as we qualify them they become Opportunities and eventually Contacts/Clients.
  • LOVE! the Gmail/Insightly gadget. Such a great way to save emails to existing contacts or create new ones right from email.
  • The Advanced Reporting functions are great. We use these reports in our Client Care process and to track closed/lost/abandoned sales, etc.

Cons

  • We are thoroughly satisfied with Insightly at this time.
  • Improved efficiency
  • Centralized contact management
  • Streamlined business processes
We're a small and rapidly growing consulting company. We needed a core platform to house client data, and to build process and procedures so that we are able to scale and grow. Insightly has provided us with consistency and ensures we're all working in the same way.
We really like it for sales/pipeline management. We use it for simple project management, but find it a bit too cumbersome for complicated and/or intricate projects.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
6
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
Not Rated
Lead management
10
Email marketing
Not Rated
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
API for custom integration
Not Rated
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social engagement
Not Rated
Mobile access
9

Configuring Insightly

Insightly Reliability

Comments

More Reviews of Insightly