Iterable sets the bar when it comes to emails. It's easy to use and great for any marketer.
November 08, 2023

Iterable sets the bar when it comes to emails. It's easy to use and great for any marketer.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

I recommend and use Iterable with several of my clients. My main role is to help set up the platform and strategize affective email campaigns for my clients. Iterable's robust system allows us to really understand our customers and drive conversion. I'm able to set up multiple user journeys for my clients to increase conversion. These journeys include: welcome campaign, promotions, winback, cart abandonment, etc. I'm also able to run deep analysis on each campaign to help us better understand the customers and their buying habits.
  • Templates make it very easy to set up dozens of campaigns, while minimizing the time it takes to create it. Anyone can create a template with not HTML knowledge required.
  • Iterable is great for analysis. We're able to really understand the customer based on what products they purchase and how they interact with each campaign.
  • Segmentation is a huge win because we're able to send hyper-focused emails to specific customers.
  • Journey's are very easy to use and have a lot of capability.
  • While Iterable is great for analysis, I do wish they have a more visual way to display the analysis. It's very technical but some people prefer charts and graphs.
  • Iterable made it easy to scale all email efforts.
  • Through strategic campaigns, my clients have all increased their conversion expontentially.
  • We are able to retain more customers with the ability to send highly segmented campaigns.
Iterable has made it very easy to automate and personalize our campaigns. We're able to use several user attributes, from first name to even how many or what type of products they recently purchased. For example, if a customer purchased a specific style of shirt, we're able to capture that data and send them future campaigns based on that criteria.

Iterable is also good for multi-channel campaigns. For example, if the customer does not open an email in a week, we can send them an SMS.
Iterable has made it very easy to contact users through the marketing funnel. We use multichannel campaigns to market to customers - primarily email and SMS. We make strategic decisions based on the performance of each channel, and we're able reach more people and make a great impact in our communication. For example, some specific promotions are better with SMS but adversely, other promotions work better with email. Also, some customers prefer SMS vs email which helps create a better customer experience.
Compared to other email products i've used, Iterable's good and simplifying everything and making it easy to use for any type of marketing. They also have a great UI for all their products.

Do you think Iterable delivers good value for the price?

Yes

Are you happy with Iterable's feature set?

Yes

Did Iterable live up to sales and marketing promises?

Yes

Did implementation of Iterable go as expected?

Yes

Would you buy Iterable again?

Yes

Iterable is great for email marketers that are not advanced/technical in emails. They made it very simple to create emails and run campaigns. Everything about Iterable is very easy - from creating emails with drag and drop functionality, segmenting and creating send lists, and even setting up a journey. The only downside with Iterable is that it's mainly meant for larger companies. There are better platforms if you're using email in a very simple way.

Iterable Feature Ratings

WYSIWYG email editor
10
Dynamic content
2
Ability to test dynamic content
2
A/B testing
9
Mobile optimization
10
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Dashboards
5
Standard reports
10
Custom reports
6
API
Not Rated
Role-based workflow & approvals
10
Customizability
10