Would recommend, especially for small and medium organizations.
July 18, 2023
Would recommend, especially for small and medium organizations.
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
Overall Satisfaction with Khoros Marketing
It is a good product; some of the specs are really great. Plus, the client support is brilliant- for any issues we have, the team customizes as per our needs and resolves them quickly. The reporting dashboards are really nice, and so is the editorial calendar. The CX dashboard is easy to use and overall it's smooth and a great tool.
- Editorial Calendar.
- Marketing dashboard- reporting.
- CX
- Unable to delete posts once published.
- Unable to edit posts once published.
- Carousel-type posts are unable to upload via Khoros.
- Improved sharing of social analysis with extended teams.
- Improved editorial planning.
- Good CX.
Yes, it helped our strategy and overall outcomes.
Yes, it uses centralized visibility and permissions so that the brand is safe, also ensuring only the right people have access to publish.
Do you think Khoros Marketing delivers good value for the price?
Yes
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Marketing go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Marketing again?
Yes
I have heard its cheaper, so for the price, it's a good return on Investment.