Long-time Spredfast/Khoros Marketing user - Everything in one place
September 13, 2019
Long-time Spredfast/Khoros Marketing user - Everything in one place
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
- Intelligence
- Experiences
- Promotions
Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)
Khoros Marketing is begin used by several different departments on different initiatives. We use Khoros Marketing to schedule and post on several different social channels. We use the calendar as a planner and analytics for measurement. We also use a custom channel for Glassdoor. It doesn't publish, but we can use the calendar and workflow.
- I heavily use labeling on all my posts. This allows me to segregate posts by different topics and categories and then measure.
- I find it easy to filter and export reports of different types, whether it's posts for a particular channel or metrics based on certain labels.
- I am missing a lot of the functionality for LinkedIn. I understand that a lot of this is issues with the API and not Khoros Marketing. I'd like to be able to @mention people, and would like to get mentions in my inbox so I can reply.
- I'd love to be able to do more with Instagram, such as stories and gifs, directly within the tool.
- My company is still working on security for the use of the mobile app. This would be a huge improvement for my team.
- Khoros Marketing has allowed me to show measurement through a comprehensive dashboard.
- Khoros Marketing has helped me plan each channel separately while getting the whole picture at the same time.
Do you think Khoros Marketing delivers good value for the price?
Yes
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
Yes
Did implementation of Khoros Marketing go as expected?
Yes
Would you buy Khoros Marketing again?
Yes