Item: Khoros Marketing
Rating: 9
Author: Samit Gupta

Use Cases and Deployment Scope

Great tool for centralizing social media and management.

Pros and Cons

Monitoring.
Analytics.
Administration.

Publishing different assets across in social social platforms, currently only same image/ video can be used across multiple channel.
Shared monitoring dashboards.
Detailed Export of reporting dashboard.

Return on Investment

Management.
Campaigns segregation.
Analytics.

Customer Support

Analytics helps us in setting goals for our organization.

Brand Management with Khoros

Monitoring.

Scalability

Great tool for social media management.

Key Insights

Do you think Khoros Marketing delivers good value for the price?

Not sure

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Marketing go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Marketing again?

Yes

Alternatives Considered

Sprinklr Modern Marketing & Advertising, Sprinklr Modern Care and Sprinklr Modern Research

Likelihood to Recommend

It's great for a small/ mid size organization. If we are looking at adoption for more than 500 users, then a little work has to be done in the automation part.

One platform, One Solution

Modules Used

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)