Overall Satisfaction with KnowBe4 Security Awareness Training
Day after day, like most of us are, we are bombarded by phishing threats. Most of these our users catch, however there are the occasional ones that even I have to do a double take on. The attacks are getting more sophisticated, and therefore our alert levels must rise. KnowBe4's training allows me to focus on security and not on training the users. I can easily get a list of users that clicked on a phishing test link and then send them some supplemental training so that it doesn't happen again (or at least as often). An organization's security is only as good as its weakest link and KnowBe4 helps me harden the chain.
- Easy to understand.
- Easy to send to users.
- Instant feedback when training is completed.
- Make them more fun.
- More variety.
- A few designed for very low-tech skilled workers.
- Reduced spam emails thanks to PhishRIP.
- Easy categorization of threats.
- Quick and fast response times thus negating threats before they start.
Trustwave always seems to cater their trainings toward higher skilled workers. While this is fine for people like me, I cannot send these to users as it would be confusing and probably generate even more work for me. KnowBe4 trainings tend to be a lot more layman and easier to understand.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Users have to constantly be reminded to be on guard and ready to respond. Additionally, one must be almost paranoid when it comes to security threats. If I don't have the threat reported then I cannot act on it. I can only do so much as a security professional. However, I don't want to keep sending the same training to users as it would lose its effectiveness. Having fresh content allows me to educate users and possibly affect different users who may have different learning styles.
Everything is handled by a plugin with AD. Basically set it and forget it. In my time, I haven't had any issues with it (except for the replication time, but I expect that).
We like to see less clickers over time and more reporting. Once I get both of these in hand, then I can work towards reducing the overall spam and phishing coming into the organization. Everyone wins.
KnowBe4 Security Awareness Training Feature Ratings
KnowBe4 Compliance Plus
We often have to do special trainings in the medical field.
It is nice. It allows us to focus on problematic users.
Yes. I don't really notice it adding to the price. So in my mind, it's free
Because perception is the most important. It feels like a value-add
I haven't priced it
KnowBe4 Security Awareness Training New Features
I run the connector and it imports your data.
Employees don't typically do the trainings unless they are assigned.
I've used it a few times. However HR puts a lot of restrictions on what kinds of emails we can send. Even ones that we ARE receiving we often can't send.
KnowBe4 Security Awareness Training Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem | Escalation required |
We did. Because we in IT are passionate about the product and it's now deceased founder.
They are constantly reaching out to me via email. They sent me a personal email for attending KnowBe4 con.
Using KnowBe4 Security Awareness Training
Pros | Cons |
---|---|
Like to use Relatively simple Well integrated Consistent Convenient Feel confident using | Lots to learn |
- Completing trainings
- Marking messages as phishing
- Some of the trainings are far too boring
- Some of the trainings aren't good for non-tech users.
Yes - It works well, however I can't see many of the employees using it.