Ultimate HR tech solution for a growing tech firm!
June 09, 2017
Ultimate HR tech solution for a growing tech firm!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Lever
We have had great success implementing it for our Marketing and Client Success teams. As People Operations, I use Lever to hire primarily for our fastest growing team (Client Success), and then trained the hiring manager for Marketing in how to use it.
I offered to implement it across the organization. The Sales and Development/Engineering departments were not ready to implement it as they are relying on recruiters and their own processes. I suspect that when they become inundated with communications to recruiters, and between team members who perform secondary interviews, they will come around to using Lever. In the meantime, we are showing good results in the other departments and are prepared to provide them case studies and training.
I offered to implement it across the organization. The Sales and Development/Engineering departments were not ready to implement it as they are relying on recruiters and their own processes. I suspect that when they become inundated with communications to recruiters, and between team members who perform secondary interviews, they will come around to using Lever. In the meantime, we are showing good results in the other departments and are prepared to provide them case studies and training.
- Lever is great about keeping the paper trail for candidates in one convenient profile. It allows interviewers to track what has already been gleaned by way of previous feedback as well what has been covered in email exchanges.
- Lever's high-level views--whether through its reporting tool or its delineation of candidates in workflow stages--are helpful for managers who do not have time for the nitty-gritty, but want to see the general trends of candidate movement.
- I am a big fan of how Lever syncs everything with team members' Google Calendars and Gmail. This has been a big time-saver as I used to sort through emails manually and create calendar events manually (with Google forms for feedback).
- The ability to create templates in Lever has been a big improvement upon my copy/pasting templates in emails prior to Lever. More importantly, the feature to send these templates at a later date/customizable time help me keep the fast personalization in step with sustainable rhythms.
- Team members love that Lever notifies them of interviews in Slack--and that I can address our interview crew Slack channel with updates on Candidates. Additionally, the feedback reminders in Slack ensure that I'm not having to take time to pester people, but can automate the pace of my pestering. :)
- I also utilize Lever's DocuSign integration for the offer stage. This has been a great help as we want to make it easier for candidates to become excited about the offer and quickly (seamlessly) accept it.
- I wish there was more integration with DocuSign, such that we could set up more links (besides the offer letter) for new hire paperwork once the offer has been accepted.
- The data migration process was intensive for me since we were not coming from an ATS before with a readily translated database. I agreed to manually enter information into a template they sent me so that I could have at least the 25% most recent candidates represented in my reporting/analytics (a little over 100 candidates). So when this information was not fully migrated (i.e.: the dates when someone entered and left the pipeline reflect the day of the migration despite inquiries about a fix), I was a little disappointed. The data migration was only necessary if it gave us more date for accurately reflecting statistics related to our hiring process. Since it not showing accurately, we could have started from scratch in some way.
- I wish Lever came with some kind of demo account for each of the tiers of access. I found that it has been trial and error figuring out exactly what people can see at each tier, despite having the chart. For instance, I thought only certain emails would be blocked from the admins (i.e., any emails sent regarding the offer), but that other candidate info would still be available to them for purposes of discerning which director (admin access) would like the candidate on their team. I found a workaround of sending feedback and resumes manually, but I wish there were some access level between admin and super admin--that permitted candidates to be seen except for the few sleected emails that aresecret.
- Allows us to get twice as much completed feedback forms on average as compared to prior system.
- Saves roughly 50% of the time it would have taken with previous methods of scheduling, feedback collection, general communication, and on-boarding.
- Has made it easier for us to make offers with its approval system, and made it easier for candidates to accept offers due to its integration with DocuSign.
- GoogleHire and Greenhouse
Lever was certainly more expensive than a beta test for GoogleHire, and about on par with Greenhouse. We ultimately went with Lever over Greenhouse due to its sleek, intuitive UI design. And we chose Lever over GoogleHire beta program because the latter didn't seem to provide us much more than we already had in place. It was only slightly better than the system we had cobbled together with pipeline tracking in Google Sheets, feedback forms through Google Forms, candidate communication via Gmail, and scheduling of interviews via Google Calendar.