Easiest way to get your emails tested [with] multiple clients!
Updated June 16, 2022

Easiest way to get your emails tested [with] multiple clients!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Our company helps other companies collect feedback from their customers using a set of different channels. One of the highly used channels is email. We send emails to ask the customer to provide feedback. Each email needs to be unique to the brand and company it is going out to collect feedback for. While we do get the design recommendations from our client, we need to work on implementing them in our system so that we can send them out. While building these email templates for our clients, we depend heavily on Litmus for its ability to show how the template would look across different email clients. Litmus makes it easy to find design issues and clear them.
  • Ability to view your email in many different email clients
  • Easy to make changes which are reflected live in the email clients
  • Sharing the template link internally for approval is easy and fast
  • While I can see how the email would look like, I can't interact with it, making testing the links impossible
  • While we can send the litmus links to approval, having it inbuild would be great
  • Easier to test emails in multiple email clients
  • Ability to share email links internally
  • Helps debugging specific issues
Litmus helped us make sure all the emails we are sending out are tested [with] all the current email clients and work as per our expectations. Building email templates, while supporting the legacy email clients as Outlook 2003 has always been a challenge. We keep getting UAT feedbacks for these email clients, which would have been impossible (or extremely hard) to debug and fix without Litmus.
I don't think we have been using the Litmus collaborative feature to the fullest, but [it] has been helpful for us anyways!

Currently, once we get the requirements, the email template is built by the team.
These templates are tested in Litmus, which can be shared as a link to the testing team.

Once tested, PM can approve and share feedback before we finally send it back to the clients.

Do you think Litmus delivers good value for the price?


Are you happy with Litmus's feature set?


Did Litmus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?


Litmus is great if you want to see how your email template currently looks like in all other email clients in one quick go. It might not be the best option if you are looking for more functional tests, instead of just looking at the images in different clients.

Litmus Feature Ratings

Ability to test dynamic content
Mobile optimization
Email Previews