Item: LogMeIn Central by GoTo
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

I've used LogMeIn Central by GoTo for six years. It was recommended to me by an IT professional. It's reliability was a life saver during the pandemic. In our fast paced world it's no longer practical to travel to clients this is a reliable fix for that. It's also good if you provide software support or other troubleshooting.

Pros and Cons

Web based client easy to use
Extremely reliable
Great support
Easy setup

Needs a little tweaking to install on a Windows 11 computer
Graphics on LogMeIn Central by GoTo client could be clearer
Can be frustrating on an unstable connection

Return on Investment

Time saving
24 7 Access
Ease of use. No professional needed

Usability

Easy two factor authentication to web based log in. Installation is quick and easy. Support is helpful if needed. Clear concise instruction to install. Security is a top priority and is often addressed. Easy to access via sytem tray. Works via web no extra software needed if you don't want to install more software.

Reliability and Availability

Availability is top notch. Genrally outages are caused by an internet connection and not the software. Planned maintenance is usually done in the middle of the night on weekends and you given plenty of notice as to when LogMeIn Central by GoTo won't be available. Quick updates install with little to no problems.

Key Insights

Do you think LogMeIn Central by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Central by GoTo's feature set?

Yes

Did LogMeIn Central by GoTo live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Central by GoTo go as expected?

Yes

Would you buy LogMeIn Central by GoTo again?

Yes

Other Software Used

QuickBooks Desktop Enterprise, QuickBooks Desktop Pro, Microsoft Excel

Likelihood to Recommend

Perfect solution when you need 24 hour access to a networked desktop. Also works well to provide support using screen sharing. It has a file transfer feature that works quite well. Two factor authentication provides added security. An invaluable tool in our remote access business world. A time saving superstar!

LogMeIn Central by GoTo Reliable Easy to Use Remote Access Application

Overall Satisfaction with LogMeIn Central by GoTo