Mailchimp is easy to use, but constantly changes their interface.
Updated October 15, 2021
Mailchimp is easy to use, but constantly changes their interface.
Score 7 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with Mailchimp
We use it to send eblasts to our various market sectors on a bi-monthly basis. It allows us to have continual touches with potential prospects as well as current clients. We need to continually communicate with our current clients and priority prospects. We want them to recognize us as industry thought leaders.
- Easy to use.
- Stores many contacts.
- Interface is clean.
- Interface keeps changing.
- Pricing goes up with number of contacts.
- Doesn't connect to Cosential.
- Little ROI impact.
- Mainly used for touch points.
- Low click through rates.
- Just used for relationship management.
Mailchimp is superior to Cosential's native e-blast mailing system because Cosential is currently sunsetting their native e-blast function. The list creation and tagging is much easier in Mailchimp. Cosential's interface is outdated and not user friendly. Mailchimp has made efforts to be modern and user friendly, although the number of times they have changed the interface is frustrating.
The lessons I have learned are to keep your lists clean so that you are not paying for contacts that you are not using. You must continually update contacts so that they don't get out of date. Don't spam your contacts lists. Only promise a minimum number of touches to maintain contact.