Intuitive interface, mailing list management and reports
October 13, 2023

Intuitive interface, mailing list management and reports

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Mailchimp

We used it for many years for casual newsletters once in a while. It works well and we like it. We also use it in conjuction with the Privy plugin pop-up for signups - this gets more clicks into MailChimp mailing lists. We also used it for many client sites and they got good results.
  • Collect signups
  • Create campaigns
  • Manage lists
  • Reports
  • Pop-up can be better - we use Privy for that instead
  • Easy way to cover all compliance in various countries
  • Better plan options - between the current price plans
  • Mailing list growth by a lot
  • Newsletter campaigns generate leads for new projects
  • Generating sales for some types of businesses
It's better for the average campaign requirements. Some projects require more advanced features and we use other tools for those. For example, making an system email that needs to be white-listed and then send system emails from it. For that we used Mailjet, sendgrid and other tools based on the project locations around the world.
Never had any major issue with the MailChimp user interface. It's mostly intuitive and was famous for being intuitive especially in the early years of email marketing, where the interface really stood out as easy and fancy looking compare to the competition at the time. That probably helped it grow faster.
We mostly used it for email marketing. But for some clients we also used it for drip campaigns and various API integrations as needed. Some projects were good for using the API integration for using the nice intuitive user interface while connecting to other tools. We had some experience using other tools like Bloomtools, Marketo, Zoho, Hubspot and others.
It's very helpful for growing a mailing list over time. We like that it automatically cleans the lists as people change their emails, detects bounced emails, can track unsubs and can see a summary of what happened. Comparing that to other marketing activities helps analyze the data and identify what marketing initiatives worked best and how to improve over time.

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

We built a site for launching a new spa retail location and it helped building a mailing list. We integrated it with Privy pop-up tool and included in all promos, flyers, etc. to get signups. Also for another client we had a contest where signing up enters them into a draw to win a prize and that worked even better.

Mailchimp Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
7
Landing pages
7
A/B testing
7
Mobile optimization
8
Email deliverability reporting
10
List management
10
Triggered drip sequences
9
Calendaring
8
Event/webinar marketing
8
Social sharing and campaigns
8
Social profile integration
8
Dashboards
9
Standard reports
9
API
8
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
8
Third-party software integrations
8