Marketo is Awesome
February 23, 2017

Marketo is Awesome

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo

We use Marketo for our lead nurture. It is mainly used by our marketing and sales departments.
  • Email campaigns - Feedback and scoring are great to test campaign strengths and weaknesses.
  • Lead Scoring - Marketo's Lead Scoring is flexible and can be set according to your needs and specifications. This way you know which leads should be pursued and those that could use more contact.
  • Events are easy to organize and track.
  • Email design is a bit harrowing at times but the provided templates are great.
  • Filtering leads for email campaigns is not as flexible as I would like, and sometimes to achieve the reach we desire we need to send out more than 1 batch of the same email.
  • Importing leads can be complicated and sometimes despite errors it counts against your total.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
We use Marketo for lead generation and nurture as well as to reach out to our current client base with new information and upselling.
We previously used Pardot and Infusionsoft and so far, Marketo has been giving us more value because of metrics provided and most especially customer service and support. The community is also a powerful resource.
Marketo is great for email campaigns. This is what we have mostly used it for in the 4 months we've acquired the program. The scoring and feedback allows you to adjust the strategies you have in play.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
8
Landing pages
7
A/B testing
9
Mobile optimization
8
Email deliverability reporting
10
List management
9
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
8
Calendaring
9
Event/webinar marketing
9
Social sharing and campaigns
9
Social profile integration
9
Dashboards
10
Standard reports
10
Custom reports
10
API
7
Role-based workflow & approvals
7
Customizability
5
Integration with Salesforce.com
8