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Miraculous Miro Review
January 10, 2024

Miraculous Miro Review

Sara White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to convey design research conducted on CRM channels such as email and SMS. I also use Miro to plan user journey's, projects, and template ideation.
  • Templating
  • Journey Mapping
  • UX Research
  • Ability to find templates easier
  • Increased project completion time
  • improved productivity
  • Improved creative thinking
Miro is used across departments, but it can be hard to accumulate all the information across departments and make it shareable to all departments in a simple and findable way.
It unites remote workers in various locations by visualizing project ideas and allowing for collaboration on the boards.
Much more comprehensive for brainstorming and creating journeys than Canva!

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is great for when you are planning out a user's journey through an email marketing channel. We've used it for mapping out our lifecycle campaigns and user touchpoints in a journey. It is also good for collecting qualitative feedback from UX research such as from user interviews and creating sticky note cluster maps.