Item: Miro
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Miro within the industrial design and human factors teams. It helps us layout information in a visual way to see connections between topics, work collaboratively, and have a large open space. We use Miro for designs, research output, mental models, and more. It is a helpful tool for collaboration and visualization.

Pros and Cons

Allows for collaborative work with tasks like sticky notes
Can align objects and make connections easily
provides a large, blank canvas

sometimes it is very slow to load or loads in low resolution
navigating miro without a mouse (e.g., using a touchpad) is very difficult
Would like to see more connections with things like SharePoint

Return on Investment

Improved productivity
improved collaboration
Less physical artifacts.

Implementation Rating

Ease of Integration

Cannot integrate with things like SharePoint or other tools

Collaboration

Works great when we have hybrid workers and some people are in office, others are working from home. Helps connect a team to a common visual layout for collaborative work.

Alternatives Considered

Microsoft SharePoint and Microsoft Powerpoint

Much better for visual/design work.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Microsoft Excel, Microsoft Powerpoint, Microsoft SharePoint

Likelihood to Recommend

Well suited for: visual design work, design thinking exercises, planning and strategy, sticky note analyses, group analyses of research data, workshops. Its great as a large virtual whiteboard.

Not suited for: maintaining specs/documents that are more formal and less visual, not suited for offline use, not as good for table of contents type navigation.

Usability

Somewhat complex at first and hard to use without a mouse, but not too bad with some help or tips up front.

Usability Pros and Cons

Pros	Cons
Like to use Technical support not required Well integrated Consistent	Unnecessarily complex Slow to learn Lots to learn

Easy Tasks

models/connections
importing powerpoint slides
making sticky notes

Difficult Tasks

tables
making shapes and connections pretty
dragging items around

Miro - Solid Tool for Visual Design Work and Remote Collaboration

Overall Satisfaction with Miro