Pros and Cons of Monday.com
March 29, 2019

Pros and Cons of Monday.com

Nathan Sichilongo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday

We use a number of project management tools on a daily basis to manage different teams but we wanted to add the element of visual productivity for various teams to provide updates to big projects. We use it as a team productivity tool to merge productivity as some of our teams may manage their own tasks in JIRA, for example, while another department may use Trello or Basecamp. Monday allows us to bring all the teams together in one place to get consistent updates. It acts as a dashboard overview of the main tasks.
  • Monday is great for creating boards and "pulses" which are basically tasks that can be assigned to different people. Using a horizontal view, the task can be broken down into different tasks with different ways to show progress on the task.
  • The clean interface and color coding within a project or board make it easier to process information and give updates to tasks assigned. In some ways, it feels like a digital whiteboard with sticky notes that provide different updates to tasks.
  • Monday's pulse boards have customizable views. I like what someone said, its like an Excel sheet but highly customizable, you can also change the views to show the kaban view, timeline or standard view. It is modular and works well for multiple teams working on projects at the same time.
  • Monday's templates save you a lot of time and work, you can pick what works for you and make it work for you. It's good for beginners and advanced users in that regard.
  • Notifications can be a pain, you have to go into personal settings to shut them off. Also, there is an inbox and notifications bar, so that is a bit confusing to handle. I found myself dealing with emails and notifications but once I had shut them down everything was good again.
  • Another thing that is a bit of a pain point, is there is no way to share a pulse to another board. Other apps do have a way of doing this but that is not the case here. You have to create the same pulse and provide individual updates to it which feels like a lot of work for teams who work on multiple projects at a time. If there was a way to share a pulse between boards, it would be a huge time saver.
  • My biggest gripe tends to be mobile apps. I like Monday's app but I feel it is not the best implementation especially for on the go collaboration. If the app had a better portrait view and didn't feel like an excel sheet that you need to zoom out of to look it, it would be a winner. The thing though is I do not know how that can change.
  • We have seen an ROI on our time spent completing projects for clients. This is primarily because we are using Monday.com as a dashboard to monitor team progress as well as having specific team to-dos that everyone is working on.
  • Streamlining project management through multiple apps and using Monday.com as a hub has made it easy for us to also know when a certain team or member is not doing their part and fix it so we can deliver projects within the estimated timeframe.
ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Monday is well suited to groups or teams that work on tasks with minimal detail if you just need to give updates on projects quickly. This is especially true if you need more reporting and information on tasks, you may want to look elsewhere. This is not to say it cannot be used as a main project management tool, because it can. However, we have found that we get more out of our teams by using other tools in tandem with Monday.

monday.com Feature Ratings

Task Management
7
Resource Management
6
Gantt Charts
7
Scheduling
5
Workflow Automation
5
Team Collaboration
6
Support for Agile Methodology
7
Document Management
4
Email integration
3
Mobile Access
3
Timesheet Tracking
5
Change request and Case Management
6
Quotes/estimates
Not Rated