What a joy to use! Makes us all accountable and effective!
Updated March 16, 2022

What a joy to use! Makes us all accountable and effective!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com to manage two main types of activities; projects and tasks. It is used by about 80% of our organisation. Monday.com enables us to organise tasks so that our strategy and goals are achieved. In the absence of monday.com, we were using Excel spreadsheets and shared documents, which were very cumbersome and not very up to date. Monday.com helped us achieved timeliness and completion of tasks. There is satisfaction in ticking off items as 'Done' and then seeing projects on their way to completion.
  • Managed distinct task items as we're able to break it down further, instead of just a goal item.
  • Enable accountability as we're able to see who'd been assigned tasks.
  • Ease of having all updates on a task in one place for all team members to see.
  • Helped us manage helpdesk type requests in a timeline manner.
  • The sub-item feature is particularly useful, however the ability to have the column title duplicated to each sub-item would be useful.
  • A dashboard option for each board would be helpful to see task statuses on the board; how many tasks/items are in various statuses, etc.
  • Monday.com enable us to track tasks properly so that nothing is missed.
  • Unless a team member is using monday.com actively, messages and updates will get lost in emails (i.e Outlook).
It is very easy to get into using monday.com The learning curve is small. Those more vested and with administrator background can configure boards, automations and integrations properly and general users do not need to manage or look after those.
I have not used customer support yet. I am able to find their online help tools very useful.
Monday.com is highly reliable in its uptime and response times. Team members see updates in monday.com in real-time. It is easy to set up and use across most of our team.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Monday.com helps with project and tasks management. Easy to update and keep track of active tasks and view progress of projects. Enables accountability across all tasks.

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated