An excellent software, cannot recommend highly enough.
March 05, 2021

An excellent software, cannot recommend highly enough.

Gil Cnaan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Massive time savings for event planning.
  • Clear communication about who is accomplishing what.
  • Easily repeatable and scalable boards for future events.
I first came across monday.com when I was working at Drexel University, where we used to it to manage a series of upgrade projects. I was so impressed by the clear organization, the ability to color code, and more, that I brought it over to the festival and event management world. There, we were able to use a lot of the customization features, so that we could easily track our budgeting over time, our schedules for the event days, our inventory, and myriad other things. The ease and flexibility of use was wonderful, to say the least. Another thing that I like, that I only thought of when I looked at a later question, is the myriad collaborative aspects. In addition to having several different good messaging features, the ability to put comments, to-do lists, and more, on each individual item in any board is extremely useful for project tracking, and also debriefing later and figuring out process improvements.
  • Ease of use.
  • Customization of product.
  • Ability to determine what information is shared to who.
  • Color coding that even color blind people can use.
  • We'd always like it to be cheaper, but we can't object to the price point.
From the get-go, almost everything we did on monday.com was incredibly intuitive for us. That said, the few times we ran into issues where we couldn't figure out what we wanted to do, we emailed the support account, and got a response usually within a few hours. Almost every time we did email, there was an easy to implement solution, and where there wasn't, they added it to their roadmap.
As I mentioned previously, any time we emailed, we got a response usually within a few hours. I don't think we ever waited a full 24 hours to hear back. The support team was always incredibly helpful. When they didn't have an immediate answer or solution to what we needed, they added it to the roadmap, which has been excellent.
I've never had an instance where I couldn't log in and work on monday.com.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

If you have any sort of complex project that needs to be broken out into tasks, monday.com is good.
Also, if you need to make sure that you're controlling what information needs to go to which people, monday.com is good.
Finally, if you're looking to build in lots of automation so that you don't need to manually do things, monday.com is excellent.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
Not Rated
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated