It’s just OK
March 24, 2021

It’s just OK

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Brought concept of agile into business
monday.com is used as a project management tool with agile style methodology. Initially focused on one team within the business, its use has been expanded to all projects where cross-functional activity occurs. A large proportion of our business is field based with a lot of matrix management structures, so ensuring transparency in project accountabilities is key.
  • Integration with emails
  • Transparency
  • Flexible
  • Continual updates changing how it can be used
  • Can be exposed if working on multiple cross-functional projects
Too frequently being changed and updated. monday.com was easy to use, but with tweaks and updates, it loses the consistency across boards. For example, with each new feature introduced, these will appear on newly set-up project boards but may not be retrofitted onto existing ones. So you lose the simplicity you experienced when first using.
No experience
It’s OK--not better but not worse than MS Teams. There are no issues with reliability or uptime, either on the website or app. However, the constant barrage of updates and new/tweaked features means it lacks the consistency of experience that you have on other options like MS Teams

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

No

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

No

Good if working on limited number of projects, however in roles like mine where I am brought in on many projects, there is a risk of too many alerts and boards making the site confusing. Its key benefit is enabling cross-functional working, especially where project members are not located together on the same site.

monday.com Feature Ratings

Task Management
6
Resource Management
4
Gantt Charts
4
Scheduling
7
Workflow Automation
4
Team Collaboration
7
Support for Agile Methodology
9
Document Management
3
Email integration
7
Mobile Access
5
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated