Overall Satisfaction with Outreach
Used to just be an SDR tool, was distributed across the entire sales org recently. Is a great tool for keeping emails and followups on track, personalizing outreach at scale. It's my main source of meetings and is a part of my every-morning routine. I like being able to keep track of how engaged my prospects are as well.
- Automated outreach -- takes care of the entire job of outreach for you as a sales rep. No more Yesware or Boomerang.
- Awesome scheduling and gmail integration -- I work out of gmail primarily and it's nice to be able to access scheduling and prospect engagement through that.
- Keeps track of engagement so I can prioritize which prospects to add to further touches or call.
- Some issues with the outreach everywhere extension -- accessing the sidebar panel makes my browser window behave weirdly.
- The workflow for being able to access account information and sequence info from the prospect level could use some work-- some of it doesn't make any sense.
- Salesforce integration is a little clunky -- doesn't sync information over consistently.
- AMAZING time saver. I can add people to sequences from Gmail itself, and this saves me HOURS in terms of email followup.
- Increased meetings
- Re-engaged pipeline
I think Outreach is probably the most comprehensive tool I've used of its kind.