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My review
January 25, 2018

My review

Joey Joyce | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

The user experience benefits normal tasks with Salesforce with is a plus. I would enjoy if Outreach was directly linked with salesforce so I did not have to open a new window each and every time I want to make a call or dial. I sometimes have to reset my computer because outreach is not connecting to my headset.
It is being used by the sales department. Outreach helps give me all activity with a prospect, up to date info on the office social media feeds.
  • Sequencing new prospects
  • Tasking follow up calls
  • Researching office locations
  • Click to call
  • Salesforce integration
  • Connectivity when making calls
  • Increased visiablity
  • Dropped calls
  • Freed up time to listen to more calls
Outreach is great for sequencing new prospect with calls and email to keep on top of tasks. Outreach does not completely link with Salesforce and is sometimes difficult to adjust contacting new prospects.