Overall Satisfaction with Outreach
It is used by our SDR team for outbound prospecting with email and calls. We load a build of prospects and then run a campaign with 2-4 steps in a sequence. Also, I use tasks to set up my day and set reminders to send a follow-up if there is no reply.
- Ability to tag prospects
- Making calls with Outreach is really easy to manage
- Task panel that takes you from one task to another
- Call quality!!! Often there is a lag, dropped calls and etc. I think we have those issues in the UK, especially when making calls abroad.
- Sequences are a bit clunky. There active, pending prospects - I am always confused about that.
- Salesforce (SF) integration is not instant and often misses few things, but this might be due to our SF configuration being incorrect.
- Less time spent on thinking what to do and more on doing
- Ability to reach out to more prospects in the same amount of time
I have used ClearSlide, but it was very subpar in scheduling email campaigns. However, I wish Outreach would have the ability to send presentations and track engagement.