Want your Remote Access to be available Anytime, Anywhere on Any Device ... Try Parallels Remote Application Server
February 28, 2022

Want your Remote Access to be available Anytime, Anywhere on Any Device ... Try Parallels Remote Application Server

Herbert Burt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Parallels Remote Application Server

TSG Networks is a Value-Added Managed Service Provider which has been serving the San Francisco Bay Area for over 40 years. During that time, we have supported our clients by offering many different Remote Access options. There are some good options available today, however, the only one that offers seamless connectivity, with ease of use, at a reasonable price point is Parallels Remote Application Server. Being able to offer a product that offers "Best of Class" technical support is also a priority when you need it. These last two years have been trying for organizations of all sizes. Having this easy-to-use remote access offering has let our clients concentrate on their businesses's not their technology. Going forward many of these same businesses have decided to alter the culture of how their staff works by allowing them to continue to work remotely part-time and some even full-time. This would not have been possible without a way for employees to easily and securely access their company data. Thank You Parallels Remote Application Server for providing a product that makes TSG Networks look like a "Hero" to our clients.
  • Securely access sensitive company data.
  • Ease of use means less user training and support.
  • Though rarely needed having support at your fingertips is essential.
  • Getting SSL certificates is a bit cumbersome.
  • 24x7x365 productivity.
  • Traveling for business does not mean a loss of productivity.
TSG Networks used to be a Citrix reseller. Based on the cost and the complicated setups at the time, we switched to Parallels Remote Application Server. Our clients continually thank us, and we have never looked back.
In those few instances where there are issues, we can always feel confident that we can get them resolved quickly. With both online and voice support options, their technical staff is readily available and fully knowledgeable. If the problem is theirs they own it, if not they help to guide us to the proper support.

Do you think Parallels Remote Application Server delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server's feature set?

Yes

Did Parallels Remote Application Server live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server go as expected?

Yes

Would you buy Parallels Remote Application Server again?

Yes

Axcient x360Sync (formerly Anchor), Axcient x360Recover (formerly BRC), OneDrive, OneNote, Webroot Business Endpoint Protection
Some of our clients have staff nationwide that work full time from home. With Parallels Remote Application Server, they can securely and efficiently all collaborate on projects. Even clients that have offices worldwide express their satisfaction with how well they work remotely. Whether it's 9:00 am in California or 9:00 am in New York or 9:00 am in Cambodia, the staff is conducting business and being profitable.